MacMD

Service • Support • Cybersecurity

Apple, Google, Microsoft & Cybersecurity Specialists

MacMD provides premium on-site and remote IT support for Apple Macs, iPhones, iPads, Microsoft 365, Google Workspace, cybersecurity and business networks throughout Melbourne, Geelong and surrounding areas.

For more than 25 years, we’ve helped home users, creative professionals and businesses get the most from their technology. From solving everyday Apple issues to designing complete business IT environments, we deliver practical, reliable solutions backed by decades of real-world experience.

Our expertise extends beyond Apple. We specialise in Microsoft 365, Google Workspace, UniFi Wi-Fi and networking, email migrations, cloud services, backup and disaster recovery, cybersecurity, Apple Photos and Adobe Lightroom workflows, giving clients a single trusted technology partner for both Apple and business IT support.

Whether you need assistance with a single MacBook, migrating your business to the cloud, improving your office Wi-Fi, recovering from an email issue or replacing an entire fleet of computers, MacMD provides professional advice and responsive support tailored to your requirements.

Support is available on-site across Melbourne and Geelong, with secure remote assistance available Australia-wide. We work with home users, medical practices, legal firms, photographers, architects, creative professionals and small businesses, helping ensure their technology remains secure, reliable and ready for work.

Apple, Microsoft 365 & Business IT Specialists

Why Choose MacMD?

Apple Certified Support Professional (ACSP) and Apple Certified Trainer
Over 25 years of experience supporting Apple technology for homes and businesses
Providing Apple and IT consulting services since the late 1990s
On-site support throughout Melbourne, Geelong and surrounding areas, with fast remote assistance available Australia-wide
Specialist support for Apple Macs, iPhones, iPads and mixed Apple/Microsoft business environments
Expertise in Microsoft 365, Google Workspace, email migrations and cloud services
Business-grade Wi-Fi, UniFi networking, VPN and secure remote access solutions
Cybersecurity consulting, scam recovery, backup strategies and disaster recovery planning
Trusted by medical practices, specialists, legal firms, photographers, creative professionals, architects, educators and small businesses
Advanced support for Apple Photos, Adobe Lightroom Classic, Creative Cloud and digital asset management workflows
Home office, executive and small business technology specialists
Clear, practical advice with solutions tailored to your needs-not generic, one-size-fits-all recommendations
Professional, reliable service with a focus on solving problems properly the first time

Professional IT Services & On-Site Support

Technology Consulting & IT Planning

Choosing the right technology is just as important as supporting it. MacMD provides independent advice for businesses and home users planning hardware upgrades, Microsoft 365 and Google Workspace migrations, Wi-Fi redesigns, cybersecurity improvements, office relocations and complete technology refreshes. We help clients make informed decisions before investing in new hardware, software or cloud services, ensuring solutions are practical, reliable and designed for long-term success.

Apple Mac setup, migration and optimisation
macOS installation, upgrades and troubleshooting
Installation and configuration of Mac, iPhone, iPad and Apple accessories
Microsoft 365, Outlook and Exchange Online setup
Google Workspace and Gmail configuration
New computer deployment and workstation replacement
Data migration from old Macs and Windows PCs
Apple ID, iCloud and email account configuration
Wi-Fi troubleshooting and high-performance network setup
UniFi business Wi-Fi and network installations
NBN, router, firewall and internet configuration
Secure file sharing between Macs, PCs and cloud services
Backup, Time Machine, NAS and disaster recovery solutions
Cybersecurity assessments and security hardening
Virus, malware and scam recovery assistance
Adobe Creative Cloud, Lightroom Classic and Apple Photos workflow support
Printer, scanner and peripheral installation
Multi-monitor, Thunderbolt dock and workstation configuration
Remote access, VPN and work-from-home solutions
Windows on Mac, virtual machines and cross-platform integration
On-site and remote technical support for homes and businesses

Setup and Configuration

MacMD provides assistance with:

MacBook Air
MacBook Pro
Mac mini
Mac Studio
Mac Pro
iMac
Studio Display
Apple Studio environments
Apple Silicon migration
Intel Mac upgrades
macOS installation and upgrades
Performance optimisation
Startup issues
Time Machine backups
External storage
Thunderbolt accessories
Multi-monitor setups
Apple ID issues
iCloud troubleshooting
File recovery
Printer configuration
Email configuration
Microsoft 365 integration
Google Workspace integration
Remote support
On-site support

Business Mac & iPhone Support

Many businesses rely on Apple computers as their primary workstations.

MacMD specialises in supporting businesses that require reliable Apple infrastructure, including:

* Medical practices
* Professional services
* Photographers
* Designers
* Architects
* Executive home offices
* Small businesses

We assist with purchasing advice, deployment, workstation replacement, migrations, backups and ongoing support.

Specialist IT Support for Medical Practices

MacMD provides specialised IT support for medical practices, surgeons, specialists, anaesthetists and other healthcare professionals throughout Melbourne and Geelong.

We understand that healthcare environments rely on technology that is secure, reliable and available when it’s needed most. Whether you’re consulting in private rooms, operating across multiple hospitals or working from home, we provide responsive support tailored to the unique demands of medical professionals.

Our services include Apple Mac support, Microsoft 365 and email management, secure remote access, Wi-Fi and network design, cloud migrations, backup and disaster recovery, cybersecurity, workstation replacement, and ongoing IT management. We also have experience supporting practice management software, assisting with server decommissioning, cloud transitions and ensuring minimal disruption to day-to-day clinical operations.

With flexible remote and on-site support, MacMD helps keep your technology running smoothly so you can focus on delivering exceptional patient care.

Creative, Graphic Design & Photography Support

Specialist IT support for graphic designers, photographers, videographers and other creative professionals. We understand the unique demands of creative workflows where performance, reliability and efficient file management are essential.

Our services include workstation design and optimisation, server and NAS setup, font management, Adobe Creative Cloud support, Lightroom Classic and Apple Photos workflows, colour-managed environments, storage and archive solutions, backup and disaster recovery, workflow automation, content security, high-speed networking, cloud synchronisation, and print and output solutions. We also assist with large photo libraries, catalogue migrations, external storage configuration, multi-monitor workstations and long-term digital asset management.

Whether you’re managing thousands of RAW images, editing high-resolution video, producing print-ready artwork or collaborating with clients, MacMD can design and support a workflow that keeps your creative business running efficiently.

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Cybersecurity Services for Home & Business

Cybersecurity is no longer just a concern for large organisations. Every day, home users, professionals and small businesses are targeted by phishing emails, online scams, malware, compromised accounts and ransomware attacks.

MacMD provides practical cybersecurity services designed to help prevent incidents before they happen and respond quickly when they do. Whether you’re looking to improve your overall security, recover from a cyber incident or simply gain peace of mind, we provide straightforward advice and tailored solutions to keep your technology and data protected.

Cybersecurity Assessments & Business Protection

Every home and business has different security requirements. We assess your computers, networks, cloud services and online accounts to identify potential vulnerabilities before they become serious problems.

Our services include Microsoft 365 and Google Workspace security reviews, Multi-Factor Authentication (MFA), password management, secure Wi-Fi and UniFi network configuration, firewall setup, email security, backup and disaster recovery planning, device hardening, software updates and ongoing security advice. We help create practical, layered security that reduces risk without making technology difficult to use.

We can also help with :

ISO 27001 awareness
ASD Essential Eight guidance
Multi-Factor Authentication
Backup strategies

Scam Recovery & Identity Protection

If you’ve been the victim of an online scam, phishing attack or account compromise, acting quickly can significantly reduce the impact.

MacMD assists with securing compromised Apple IDs, Microsoft 365 and Google accounts, recovering email access, identifying malicious software, changing passwords, enabling Multi-Factor Authentication, reviewing banking and online account security, and helping prevent further unauthorised access. We also provide advice on recognising modern scams and strengthening your digital security to reduce the likelihood of future incidents.

Apple & Mac Security Specialists

Apple devices are among the most secure personal computers available, but they are not immune to phishing attacks, compromised accounts, malicious software or poor security practices.

MacMD specialises in protecting Apple Macs, MacBooks, iPhones and iPads by ensuring they are configured securely and operating at their best. We assist with malware detection and removal, system security reviews, FileVault encryption, secure backups, software updates, iCloud security, Apple ID protection, secure remote access, privacy settings and best-practice security recommendations.

Whether you’re protecting a single Mac at home or managing multiple Apple devices within a business, we provide expert advice and ongoing support to help keep your information secure.

Skills, Certifications & Professional Development

Technology changes rapidly, and staying current requires ongoing education as well as years of practical experience. MacMD is committed to continuous professional development, maintaining recognised industry certifications while continually expanding expertise across Apple technologies, Microsoft 365, cybersecurity, cloud services and business networking.

The qualifications below represent formal certifications and training, complemented by more than 25 years of hands-on experience designing, supporting and securing technology environments for homes, creative professionals and businesses.

Apple Certifications

Apple Certified Trainer (ACT)

macOS Support Essentials
Logic Pro
iWork (Pages, Numbers & Keynote)

Apple Certified Support Professional (ACSP)

Certified across multiple releases of macOS from Mac OS X 10.5 Leopard through to macOS Mojave.

Apple Certified Associate

Mac Integration
Final Cut Pro X

Additional Apple Certification

Apple Certified Help Desk Specialist

Cybersecurity & Cloud Qualifications

Technology and cybersecurity continue to evolve, making ongoing education an essential part of delivering professional IT services.

Qualifications include:

Graduate Certificate in Cyber Security Governance & Risk Management
Certificate IV in Cyber Security
RMIT Future Skills – Cybersecurity Risk & Strategy
AWS Academy – Cloud Foundations
AWS Academy – Cloud Architecture
AWS Academy – Core Services

Professional Experience

Professional certifications are supported by extensive real-world experience across:

Apple Mac & iOS Support
Microsoft 365 & Google Workspace
Cybersecurity & Identity Protection
UniFi Networking & Business Wi-Fi
Email Migrations & Cloud Services
Backup & Disaster Recovery
Apple Photos & Adobe Lightroom Workflows
IT Consulting & Technology Planning

MacMD believes that certifications provide the foundation, but practical experience is what delivers reliable solutions. Every recommendation is based on years of working with real clients across a wide range of industries and technology environments.

Technologies We Support

Apple Hardware

MacBook Air
MacBook Pro
iMac
Mac mini
Mac Studio
Mac Pro
Studio Display
iPhone
iPad
Apple Watch

Apple Software & Services

macOS
iCloud
Apple Photos
Apple Business Manager
Time Machine
FileVault
Apple ID
Find My
AirDrop

Microsoft 365 & Cloud

Microsoft 365
Outlook
Exchange Online
Teams
OneDrive
SharePoint
Microsoft Defender

Google Workspace & Cloud

Google Workspace
Gmail
Google Drive
Google Calendar
Google Meet
Google Contacts
Google Admin

Networking & Infrastructure

UniFi
Wi-Fi
VPN
Firewalls
Routers
Remote Access
NBN
Switching
VLANs
NAS Storage
Synology
QNAP

Creative & Photography

Adobe Lightroom Classic
Adobe Photoshop
Adobe Creative Cloud
Apple Photos
Capture One
Colour Management
Digital Asset Management

Cybersecurity

MFA
Scam Recovery
Cybersecurity
Backup
Disaster Recovery

Don’t see your technology listed? MacMD supports a wide range of Apple, Microsoft and business technologies. If you’re unsure whether we can help, simply get in touch—we’re happy to discuss your requirements.

Industries We Support

We regularly support:

Medical Practices
Surgeons
Anaesthetists
Medical Specialists
Allied Health Professionals
Dental Practices
Lawyers & Legal Practices
Accountants & Financial Professionals
Architects
Engineers
Real Estate Agencies
Photographers
Graphic Designers
Videographers & Content Creators
Creative Professionals
Marketing & Advertising Agencies
Consultants
Small & Medium Businesses
Executive Home Offices
Home Users
Education & Schools
Not-for-Profit Organisations

Contact MacMD - Geelong & Melbourne

MacMD
Professional Apple, Google, Microsoft & Cybersecurity Services
Melbourne and Geelong, Victoria

info @ macmd.com.au

0404125158

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Rates

On-Site Apple & Business IT Services

Call for tailored rates

Over the phone / email support and Remote Desktop Connection